Background on Macsolar Inverters
Most Macsolar Inverters were installed in Australia between 2011 and 2013. They were manufactured in China and their range included:
- Macsol-TL 1.5k-5K
- MCS2-TL 1.5K-2K
- MCS-TL 10-20K
Macsolar inverters came with a 5-year parts warranty.
Known faults with Macsolar inverters
If your Macsolar inverter is displaying a ‘communication error’, resetting the unit may help. Refer to our shutdown instructions for help.
Fault codes for Macsolar inverters are displayed as a series of numbers at the bottom of your screen. To match the code with the fault, refer to the relevant Macsolar user manual for your particular model:
- Macsol-TL1.5K-2K user manual
- Macsol-TL3K/TL4K/TL5K user manual
What support is available for warranty claims?
In the event your unit requires repairs, even if it’s under warranty, there is no longer an Australian-based Macsolar entity responsible for providing after-market support. However, if you book an inverter health check with National Solar Service, we will attempt to identify and repair any internal faults.
What if my inverter is beyond repair?
If your inverter cannot be repaired, you may need to consider purchasing a new unit. National Solar Service has 1.5 kW models available from as little as $600. We will bring a replacement inverter along with us when we come to conduct your health check. If necessary, we can install a brand new inverter that same day, saving you multiple call out fees and ensuring your system is up and running sooner.
About National Solar Service
National Solar Service is Australia’s leading consolidated solar energy company, delivering high-quality and affordable solar energy solutions across the country. With a strong and comprehensive network of offices, National Solar Service team is dedicated to helping Aussies enjoy solar power for the life of their system.
Find out more
Call 1300 360 700 to talk to one of our friendly technicians about service and repairs for your Macsolar inverter.
Alternatively, you can request a service online, by filling out the enquiry form below.